Duo County Telephone Member since 1964 makes office visit

Duo county Telephone member since 1964, Hubert Bowmer, paid a visit to the office with his original membership certificate. Duo County Telephone VP/CFO shakes hands and thanks Mr. Bowmer for his dedication to the Telephone Cooperation.

Above is a video clip of Mr. Bower's visit.

Duo County Is Now Open Later

On September 14th, Duo County Telecom's (DCT) Jamestown Customer Care Center kept it's doors open until 5 PM for the first time.

After several months of observation, DCT's CEO, Bill Magruder, realized that the previous hours of operation of 7 AM-4 PM were not efficiently serving our customers.

In order to give DCT's voice, video, internet wireless customers a better time-frame to ask questions and order services, we have adjusted our Jamestown office's hours to 8 AM-5PM.

Duo County Telecom helps Adair County Band Reach Goal!

Duo County Telecom Director of Marketing, Eric West, hands a check for $1,000 to Adair County High School’s band director, Tom Case, and band booster president, Doyle Lloyd. This tops off the Band’s yearlong campaign to raise $140,000 for this year’s Macy’s Thanksgiving Parade.

“Duo County is proud to commend Mr. Tom Case, his students, their parents, as well as the work of former Band Director, Tim Allen,” says West. “The band represents Adair County with the highest of honor and we are happy to support their effort wholeheartedly.”

Although American citizens have been wading through a recession for the past year, ACHS supporters show where their hearts still reside: in their children’s future.

“I would like to send out a huge thank you to everyone who helped the Adair County Band kids reach their goal…” states Doyle Lloyd from his Twitter account,

To find out more about the Adair County High School Band’s journey to make history on Thanksgiving Day, 2009, visit their website at adairband.com

Duo County Telecom Internet Help Desk, Live Chat

Duo County Telecom prides itself in being accessible for your Technological needs. With IT technicians and a dedicated team of installation and repair experts readily available, we’ve got you covered. But now we’re reaching further to assist you by providing live chat through our Internet Help Desk.

Never feel stranded again if you are having computer trouble. Simply log on to duocounty.com and select Internet Support on the left hand side of the screen. Scroll down and select our Chat Online icon. Type your name and questions an expert will be with you shortly.

The Internet Help Desk will help you resolve Email problems, walk you through Email setup, aid you in keeping your computer clean and up-to-date, provide basic Internet advice, and many others. If your PC is stressing you out and our offices are closed, feel free to call our Internet Help Desk at Russell (270) 343-0011, Adair (270) 378-0011, Cumberland (270) 433-0011, or Chat Online, Live.

http://www.duo-county.com/duocare_internet.html#

Internet Help Desk, Live Chat hours of operation;
Monday-Friday: 6 AM - 10 PM CDT;
Saturday: 7 AM – 6 PM CDT;
Closed Sundays and Holidays

Don’t forget, if you do have a question during regular office hours, call our DuoCare experts at Russell (270) 343-3131, Adair (270) 378-4141, Cumberland (270) 433-2121. At Duo County Telecom we stay focused on you.

Reach out and Touch Somebody

The touch screen revolution has made its way to Duo County Telecom and Bluegrass Cellular. The HTC Touch Diamond, the Samsung Finesse and coming soon, the Motorola Evoke have quickly touched the hearts of consumers as they offer features such as music players, cameras, and other amenities at the touch of the screen.

Stop by our Columbia or Jamestown location to check them out or visit us online.

June 11th, Duo County Telecom was represented well at the 2009 Russell County Fair. A children's scooter and a charcoal grill were given away to two lucky winners; Evan Daffron and Betty Lawless.

Russell Springs Elementary School's Hot Air Balloon Drop For Cash

517 members attend Duo County's Annual Meeting

Duo County Telephone, 2009 Annual Meeting

 

The Russell County High School parking lot filled quickly on June 2nd as Duo County Telephone members arrived for the telephone cooperative’s 2009 annual meeting.

 

The foyer of the High School was bustling with excited customers and welcoming employees. After the 517 Duo County Telephone members had registered, they filed into the RCHS gym where the meeting took place.

 

At 7 PM, Duo County Telephone Cooperative’s Legal Council, H.K. Cooper, called the meeting to order and covered the 2008 Annual Meeting’s minutes. Bill Magruder, Duo County Telephone’s Chief Executive Officer, proceeded by reporting on the cooperatives operations and anticipated progress for the upcoming year.

 

Also addressed were announcements regarding Duo County Telephone services: Free activation plus first month of new services free for the Double and Triple Play Bundles, Free first month and installation for activation of our new Broadband Video service, and many other great deals on Duo County Telephone services. For more details contact Duo County Telephone at 343-3131 (Russell County), 378-4141 (Adair County), or 433-2121 (Cumberland County) .

 

At the conclusion of the meeting, door prizes were drawn turning 17 customers into winners. Winning the $100 Special Drawing was Rodney Snow, the winner of a Dell 20” Flat Panel Computer was Josh McKinley, and the winner of the Toshiba 32” Flat Panel TV was Maurice and Nona Atchley.