On September 14th, Duo County Telecom's (DCT) Jamestown Customer Care Center kept it's doors open until 5 PM for the first time.
After several months of observation, DCT's CEO, Bill Magruder, realized that the previous hours of operation of 7 AM-4 PM were not efficiently serving our customers.
In order to give DCT's voice, video, internet wireless customers a better time-frame to ask questions and order services, we have adjusted our Jamestown office's hours to 8 AM-5PM.
